You can order available bouquets, arrangements and gifts directly through our online shop. Simply select your preferred product, provide the requested delivery information and complete checkout.

Flowers are natural and seasonal, so individual stems, colours and varieties can vary depending on availability.

Our florists may occasionally make thoughtful substitutions while maintaining the overall character, quality and value of the design.

Yes. If you have a particular flower, colour palette or style in mind, please contact us before ordering. We will let you know what is available and what we can create for you.

Yes. Bespoke floral design is an important part of what we do. We can create arrangements tailored to your setting, occasion, colour palette and preferred floral style.

For a bespoke request, please contact us with as much information as possible about what you are looking for.

We offer selected preserved floral designs alongside fresh flowers. Availability may vary, so please check our current collection or contact us for a bespoke preserved arrangement.

Floral Real Ibiza provides floral delivery services in Ibiza. Delivery availability may depend on the exact location, date and order requirements.

You can find further information on our Delivery page.

You may let us know your preferred delivery timing when arranging your order. While we always do our best to accommodate requests, exact delivery times may depend on the day's schedule, location and circumstances.

Please provide accurate recipient and contact information when ordering. If delivery cannot be completed, we will handle the situation according to the delivery details available for your order and may contact you where necessary.

Yes. We regularly work with Ibiza villas, hotels, private residences and event locations. Please provide the full location details, recipient information and any access instructions when ordering.

Yes. Floral Real Ibiza creates floral designs for weddings and celebrations, from personal flowers and table arrangements to larger floral installations and complete event concepts.

Yes. We work on private celebrations, dinners, parties, villas and other events throughout Ibiza. Each project can be developed around the venue, atmosphere and visual direction of the occasion.

We recommend contacting us as early as possible, particularly for weddings, larger events and dates during busy periods. This gives us more time to discuss the concept, availability and practical requirements of your event.

Absolutely. Inspiration images, colour palettes, venue photographs and mood boards are useful when discussing the visual direction of your flowers.

We use them as inspiration while creating a floral design suited specifically to your event and location.

If you need to change an order, please contact us as soon as possible. Whether a change can be made will depend on the order status, flower sourcing and delivery arrangements.

Cancellation possibilities depend on whether your order has already been accepted, prepared or scheduled for delivery.

Please contact us as soon as possible if you need assistance with an existing order.

Please contact us promptly with your order details and, where relevant, photographs showing the issue. This helps us understand what happened and assist you as efficiently as possible.

Keep your flowers away from strong direct sunlight and excessive heat. For bouquets placed in a vase, use clean water and refresh the water regularly.

Remove any leaves that sit below the waterline and trim the stems when refreshing the arrangement where appropriate.

The lifespan of flowers varies naturally by variety, environment and care. Some flowers remain at their best longer than others. Appropriate water, temperature and placement will help maximise their life.